Shipping policy

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Shipping & Delivery Policy

At Spark Mall (https://spark-mall.store/), we strive to deliver your products safely and quickly. Please read our shipping terms below.

1. Delivery Timeframe

Our standard delivery time across the region is:

3 to 7 Days (Estimated)

Please note that this is an estimated timeframe. Actual delivery times may vary slightly due to courier schedules, public holidays, or unforeseen transit delays.

2. Order Processing

All orders are processed within 1 to 2 business days. Orders are not shipped or delivered on weekends or public holidays.

3. Shipment Tracking

Once your order has been dispatched from https://spark-mall.store/, you will receive a tracking number via email or SMS to monitor your shipment's progress in real-time.

4. Delivery Issues

If your package does not arrive within the estimated 7 days, or if you receive a damaged package, please reach out to us immediately so we can investigate with the courier service.